The United States Virgin Islands Department of Human Services recently hosted the inaugural US Territories Medicaid Enterprise Systems Summit from August 19-21, 2024. This groundbreaking three-day event, held at the Westin Beach Resort at Frenchman’s Reef, brought together Medicaid program leaders, federal partners, healthcare professionals, and stakeholders from across the US territories to engage in vital discussions on enhancing Medicaid services.
The summit featured a series of collaborative sessions focused on key areas including Program Integrity, Workforce Development, Medicaid Financing, and Systems Enhancement. Attendees participated in in-depth workshops, panel discussions, and presentations aimed at sharing insights, exploring innovative solutions, and fostering a collective approach to overcoming the unique challenges faced by Medicaid programs in the territories. Hosting this inaugural summit was a significant milestone for the Virgin Islands, emphasizing its leadership role in bringing together territories to address shared healthcare goals and challenges. The summit not only highlighted the Virgin Islands’ commitment to advancing Medicaid services but also provided a unique platform for open dialogue and collaboration.
Commissioner Averil George of the Virgin Islands Department of Human Services underscored the importance of the event, stating, “It was vital to have these meaningful conversations with our counterparts across the territories and federal partners. The summit allowed us to share our experiences, learn from one another, and develop strategies to enhance the quality of care for all our Medicaid beneficiaries. I am grateful for the opportunity to host this event and for the commitment shown by all participants to improve healthcare outcomes in our communities.”
The Virgin Islands Department of Human Services extended its heartfelt thanks to all delegates from the US territories, including Puerto Rico, the Commonwealth of the Northern Mariana Islands, American Samoa, and Guam, who participated and shared their valuable insights. They also expressed their gratitude to all the vendors, including Gainwell, RedMane, PointClickCare, and HealthTech Solutions, for their contributions to the summit’s success.
In a statement, thanks were extended to the Centers for Medicare & Medicaid Services (CMS), the National Association of Medicaid Directors (NAMD), and the distinguished panelists and speakers, including Director Michelle Francis (OHIT), Commissioner Justa Encarnacion (DOH), Dr. Tae Hunte Caesar, (DOH), Atty Tina Commissiong, CEO (SRMCC), Taetia Phillips-Dorsett, MS (Office Of the Governor), Jay Woods, CEO (FHC), Basil Ottley, Policy Director, U.S. Department of Interior (DOI), Kate McEvoy, Executive Director, NAMD, Senator Marvin Blyden, Senate Vice President of the 35th Legislature, and Director Rupert O. Ross Jr.,(BIT). Officials also appreciated the support from the Department of Property and Procurement for their integral role in the event’s success. “This summit was an incredible opportunity for us to come together as a community of Medicaid professionals and leaders,” said Director Gary Smith. “By sharing our experiences and challenges, we’ve laid the groundwork for stronger partnerships that will enhance the quality of care for Medicaid beneficiaries across the territories.”
The summit concluded on a high note, with participants expressing optimism about the future of Medicaid in the territories. The US Virgin Islands government expressed that it looks forward to continued collaboration with its territorial and federal partners as they work together to strengthen Medicaid programs and better serve their communities.
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